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Frequently Asked Questions
Quick answers to common questions
Upload your PDF from the Documents page, place signature fields on the desired pages, then add your signers and send. Each signer receives an email with a secure link to review and sign.
By default, signing sessions are valid for 30 days after the invitation is sent. You can customise the expiry when creating the document or from the document detail page before sending.
Yes. You can add as many signers as you need. Each signer gets their own signing order (sequential) or can sign in parallel, whichever workflow suits your document.
Navigate to the Verify page and upload the signed PDF. Zign checks the embedded certificate and audit trail and confirms whether the document has been tampered with since it was signed.
Currently PDF is the primary supported format. Support for DOCX and image-based documents (PNG, JPG) is on the roadmap and will be available in an upcoming release.
Use the ticket form on this page or email us directly at support@zign.io. We aim to respond within one business day. For urgent issues, mark your ticket priority as High.